If i can't figure this out or if AMD does not release a new bios soon to fix this ( the newest BIOS for this AMD chipset is January 2013) i am going to pack the whole **bleep** thing back up and ship it back to HP before i explode.
Wireless Mobile Mouse 3500 Wireless Mobile Mouse 3500 Halo Limited Edition : The Master Chief. All other PCs and laptops that are 8.1, these same wireless mice work fine. Drivers Microsoft Mouse and Keyboard Center 2.5.166 WHQL.
the only difference between teh machince where these mice work and this PC is this is the ONLY AMD based Windows 8.1 machine i have. same behavior in all ports - wireless mouse is erratic, no matter whicn mouse i use, or what brand of wireless mouse i try. I have tried the receivers in every single port - 6 in back and 2 in the front, some USB 3 some USB 2. So any recommendations on resolving this sporadic, erratic behavior with wireless mice? The HP wired mouse works fine, but the mouse tail is not long enough to reach from the back of the PC to the desttop, and my wife does not like the cable being in they way Mice all work fine on other Windows 8.1 machines (note that all other Windows 8.1 PCs are Intel-based processors, different manufacturfers including HP)Īll the mice have new batteries, the 'eye' on each mouse is clean, the receiver is about 2 feet from the mouse (same distance that the receiver was from the mouse on my old desktop), i have a mouse pad that has worked fine for years Mice were working fine on my old Dell desktop PC, with Windows 7 and then with Windows 8 Then it wlll work fine again for a while and start behaving erratically again. you will start having trouble hitting a target to click button, the cursor will stop when the mouse is moving, then the cursor will make a large jump on the screen. They work ok for a while, then they start be behave erratic. I have tried multiple wireless mice - Microsoft 3000, Microsoft 3500, Microsoft 4000, Logictech 315Īll wireless mice exhibit the same behavior Note If there are multiple folders, this means there are multiple versions.HP Pavilion p7-1451 Desktop - all wireless mice behave erratically. One folder has the name of the wirelesskeyboardfilter.inf string and the other folder has the name of the wirelessdevice.inf string. In the FileRepository folder, search to see whether there are two folders.
How to verify that the update was installedĬlick Start, type run, and then select Run.Įnter %SystemRoot%\system32\DriverStore\FileRepository, and then click OK. See the How to verify that the update was installed section.
Note the commands that are listed in steps 3 and 6 may fail if the driver has already been installed. Locate the "Microsoft - Pointing Drawing - Wireless Device" folder, and then extract the files from the. Open an elevated Command prompt in the folder where the extracted driver is located, and then type the following command: Locate the "Microsoft - Keyboard - Wireless Keyboard Filter Device" folder, and then extract the files from the. Go to the location at which the update was downloaded.
Select view basket > Download, and then select a location for the download.Ĭlick Continue, and then wait until the download process is finished.Īfter the update is downloaded, see How to install this security update. Go to Microsoft Update Catalog - Wireless Device. Go to Microsoft Update Catalog - Wireless Keyboard Filter Device. How to manually obtain this security update from Windows Update Catalog
For more information, see the following topic.
In Windows 10 and other Windows operating systems where you can't find Microsoft - Keyboard - Wireless Keyboard Filter Device by running Check for updates, you can get the stand-alone package for this security update from the Microsoft Update Catalog website and manually install the update. This security update will be downloaded and installed. In Windows 7 and Windows 8.1, open Control Panel, and then select Windows Update > Check for updates > Optional > Microsoft - Keyboard - Wireless Keyboard Filter Device > Install. If you want to manually install this security update, plug in the affected Microsoft wireless mouse device, and then use one of the following methods, depending on your operating system: